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KNOWLEDGE BASE
Tutorial Videos
Navigate through our website with ease. Learn how to create an account, earn and spend woofs, manage your subscription and more!
Account Registration
In this video, we show you how to register for a new account.
Your Account Overview
In this video, we show you what you can do in your account dashboard.
Update Your Account Details
In this video, we show you how to make changes to your account.
Manage Your Subscription
In this video, we show you how you can make changes to your subscription.
Earn Woofs
In this video, we show you multiple ways of how you can earn woofs (our loyalty points) that can then be exchanged for various rewards.
Refer a Friend
In this video, we show you how you can refer a friend and receive £5 off your next order.
Claim a Reward
In this video, we show you how you can claim a reward once you have earned enough woofs.
Claim a Free Product
In this video, we show you how you can claim a free product once you have earned enough woofs.
Didn't find what you were looking for?
If you're having issues navigating our website or would like to see a tutorial on a subject we didn't cover, please get in touch. Our goal is to make your experience here as smooth and as positive as possible.